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Welcome to Easterside Academy

"Giving the Chance to Shine"

Annual Parent Questionnaires

Thank you all for taking the time to complete our annual parent questionnaire. Your feedback is important to us and enables us to constantly look for ways to improve the service we provide.

We received no additional comments this year on the questionnaire forms.

Please click on the link below for outcomes.

Parent Questionnaire 2019 Outcomes

School Communication

Some of the ways in which we communicate with parents are:

 School Website – news / calendar / events / Twitter feed.

 School Twitter account: @easterside_a
 School APP – free to download – search ‘Easterside’ in any APP store. Useful for daily checks of events / news / Twitter feed.
 Fortnightly Head Teacher’s Letter.
 Termly newsletters from teams / Key Stages.
 Consultation Times – useful to discuss progress and pupil’s well-being.
 Marvellous Me (APP) – if you haven’t got sign up details please speak to the school office.
 Weekly Stay and Play sessions for parents in Early Years.
 Open Mornings across school each term.
 Face to face and phone calls – staff are available to speak after school; also adults are available on the doors in the morning.

Complaints
In the event of a complaint / query we encourage the first point of contact to be with the class teacher. In some instances it may be more appropriate to discuss the issue with a member of the school’s Care Team or the Head Teacher. Please speak to the office if you need to speak to a member of the team.

The Academy has a Complaints Policy that can be found in ‘Policies’ on the school’s website. A paper copy can also be requested from the school office.

In this section

https://www.enquirelearningtrust.org

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.