Annual Parent Questionnaire Responses
Thank you to everyone who completed the annual parent questionnaire.
Your feedback is important to us and enables us to constantly look for ways to improve the service we provide.
Please see below for the outcomes and responses: (99 responses)
|Please tick …||Strongly agree||Agree||Disagree||Strongly disagree|
|1.||My child enjoys school||77 (78%)||22 (22%)||0 (0%)||0 (0%)|
|2.||The school keeps my child safe||82 (83%)||17 (17%)||0 (0%)||0 (0%)|
|3.||My child is making progress at this school||80 (81%)||18 (18%)||0 (0%)||1 (1%)|
|4.||The school helps my child to have a healthy lifestyle||77 (78%)||22 (22%)||0 (0%)||0 (0%)|
|5.||The school informs me about my child’s progress||73 (74%)||26 (26%)||0 (0%)||0 (0%)|
|6.||The school expects my child to work hard and do his or her best||79 (80%)||20 (20%)||0 (0%)||0 (0%)|
|7.||The school sets appropriate homework for my child||69 (70%)||27 (27%)||3 (3%)||0 (0%)|
|8.||The school makes sure that my child is well prepared for the future (for example changing year group, changing school, and for children who are finishing school, entering further or higher education, or entering employment)||72 (73%)||27 (27%)||0 (0%)||0 (0%)|
|9.||There is a good range of activities including trips or visits for my child to take part in||68 (69%)||30 (30%)||1 (1%)||0 (0%)|
|10.||The school treats my child fairly and with respect||79 (80%)||20 (20%)||0 (0%)||0 (0%)|
|11.||The school meets my child’s particular needs||77 (78%)||21 (22%)||0 (0%)||0 (0%)|
|12.||The school deals effectively with unacceptable behaviour||73 (74%)||25 (25%)||1 (1%)||0 (0%)|
|13||The school has appropriate procedures for dealing with complaints||73 (74%)||24 (24%)||0 (0%)||0 (0%)|
|14.||The school takes account of my suggestions and concerns||73 (74%)||26 (26%)||0 (0%)||0 (0%)|
|15.||The school is led and managed effectively||80 (81%)||19 (19%)||0 (0%)||0 (0%)|
|16.||The school communicates with me well.||74 (75%)||24 (24%)||1 (1%)||0 (0%)|
|17.||Overall, I am happy with my child’s experience at this school||79 (80%)||20 (20%)||0 (0%)||0 (0%)|
Parent Comments Shared on Questionnaires:
“Thank you for all your support and effort.”
“Thank you for another great year.”
“I am very happy with my child’s nursery / school life. She is sharing everyday her experience and has a smile. The relationships she has with other children and the staff makes me feel settled knowing she has enough support and is safe. Thank You.”
“Fantastic how XXXXX is being supported by all staff.”
“I think Marvellous Me could be used more throughout the school. More communication.”
Some of the ways in which we communicate with parents are:
- School Website – news / calendar / events / Twitter feed.
- School Twitter account: @easterside_a
- School APP – free to download – search ‘Easterside’ in any APP store. Useful for daily checks of events / news / Twitter feed.
- Fortnightly Head Teacher’s Letter.
- Termly newsletters from teams / Key Stages.
- Consultation Times – useful to discuss progress and pupil’s well-being.
- Marvellous Me (APP) – if you haven’t got sign up details please speak to the school office.
- Face to face and phone calls.
The point regarding Marvellous Me has been noted and we will re-look at this again next academic year to ensure all staff are using it effectively.
“I’m not sure if it is on the website as I use the APP but it would be useful to see the lunch menu. I think it is good for parents to know it daily especially when their child is a fussy eater.”
Next academic year when we join The Enquire Learning Trust (ELT), we will also be transferring the lunch catering staff and services from Middlesbrough Council to ourselves and ELT. Menus available to parents will be something that we will definitely be looking at for the future when this happens and will keep parents informed.
Further Feedback / Information following the questionnaire from the Head Teacher:
Question 13: A couple of responses put ‘unknown’.
In the event of a complaint / query we encourage the first point of contact to be with the class teacher. In some instances it may be more appropriate to discuss the issue with a member of the school’s Care Team or the Head Teacher. Please speak to the office if you need to speak to a member of the team.
The Academy has a Complaints Policy that can be found in ‘Policies’ on the school’s website. A paper copy can also be requested from the school office.