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Welcome to Easterside Academy

"Giving the Chance to Shine"

Annual Parent Questionnaire Responses

Thank you to everyone who completed the annual parent questionnaire.

Your feedback is important to us and enables us to constantly look for ways to improve the service we provide.

Please see below for the outcomes and responses: (99 responses)

Please tick … Strongly agree Agree Disagree Strongly disagree
1. My child enjoys school 77 (78%) 22 (22%) 0 (0%) 0 (0%)
2. The school keeps my child safe 82 (83%) 17 (17%) 0 (0%) 0 (0%)
3. My child is making progress at this school 80 (81%) 18 (18%) 0 (0%) 1 (1%)
4. The school helps my child to have a healthy lifestyle 77 (78%) 22 (22%) 0 (0%) 0 (0%)
5. The school informs me about my child’s progress 73 (74%) 26 (26%) 0 (0%) 0 (0%)
6. The school expects my child to work hard and do his or her best 79 (80%) 20 (20%) 0 (0%) 0 (0%)
7. The school sets appropriate homework for my child 69 (70%) 27 (27%) 3 (3%) 0 (0%)
8. The school makes sure that my child is well prepared for the future (for example changing year group, changing school, and for children who are finishing school, entering further or higher education, or entering employment) 72 (73%) 27 (27%) 0 (0%) 0 (0%)
9. There is a good range of activities including trips or visits for my child to take part in 68 (69%) 30 (30%) 1 (1%) 0 (0%)
10. The school treats my child fairly and with respect 79 (80%) 20 (20%) 0 (0%) 0 (0%)
11. The school meets my child’s particular needs 77 (78%) 21 (22%) 0 (0%) 0 (0%)
12. The school deals effectively with unacceptable behaviour 73 (74%) 25 (25%) 1 (1%) 0 (0%)
13 The school has appropriate procedures for dealing with complaints 73 (74%) 24 (24%) 0 (0%) 0 (0%)
14. The school takes account of my suggestions and concerns 73 (74%) 26 (26%) 0 (0%) 0 (0%)
15. The school is led and managed effectively 80 (81%) 19 (19%) 0 (0%) 0 (0%)
16. The school communicates with me well. 74 (75%) 24 (24%) 1 (1%) 0 (0%)
17. Overall, I am happy with my child’s experience at this school 79 (80%) 20 (20%) 0 (0%) 0 (0%)

Parent Comments Shared on Questionnaires:

“Really happy.”

“Thank you for all your support and effort.”

“Thank you for another great year.”

“I am very happy with my child’s nursery / school life. She is sharing everyday her experience and has a smile. The relationships she has with other children and the staff makes me feel settled knowing she has enough support and is safe. Thank You.”

“Fantastic how XXXXX is being supported by all staff.”

“I think Marvellous Me could be used more throughout the school. More communication.”

School Communication

Some of the ways in which we communicate with parents are:

  • School Website – news / calendar / events / Twitter feed.
  • School Twitter account: @easterside_a
  • School APP – free to download – search ‘Easterside’ in any APP store. Useful for daily checks of events / news / Twitter feed.
  • Fortnightly Head Teacher’s Letter.
  • Termly newsletters from teams / Key Stages.
  • Consultation Times – useful to discuss progress and pupil’s well-being.
  • Marvellous Me (APP) – if you haven’t got sign up details please speak to the school office.
  • Face to face and phone calls.

The point regarding Marvellous Me has been noted and we will re-look at this again next academic year to ensure all staff are using it effectively.

“I’m not sure if it is on the website as I use the APP but it would be useful to see the lunch menu. I think it is good for parents to know it daily especially when their child is a fussy eater.”

Next academic year when we join The Enquire Learning Trust (ELT), we will also be transferring the lunch catering staff and services from Middlesbrough Council to ourselves and ELT. Menus available to parents will be something that we will definitely be looking at for the future when this happens and will keep parents informed.


Further Feedback / Information following the questionnaire from the Head Teacher:

Question 13: A couple of responses put ‘unknown’.


In the event of a complaint / query we encourage the first point of contact to be with the class teacher. In some instances it may be more appropriate to discuss the issue with a member of the school’s Care Team or the Head Teacher. Please speak to the office if you need to speak to a member of the team.

The Academy has a Complaints Policy that can be found in ‘Policies’ on the school’s website. A paper copy can also be requested from the school office.

In this section

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.